Dedicated Healthcare Services TPA Pvt. Ltd. (only Corporate Policy)
Ericson TPA
Health India TPA Services Pvt. Ltd.
Heritage India TPA
MD India Healthcare Services
Medi Assist TPA
Paramount TPA
United Health Care Parekh TPA
Timings | Room no 42 | 8:00 am to 7:00 pm |
Counter No 60 | 6:00 pm to 8:00 am |
Declaration form – On admission patient / guardian needs to fill and sign the declaration form, disclosing the true medical history.
Admission for Surgery – Patients can get admitted on the previous day of surgery by 6pm with fitness certificate and reports. Planned surgeries require full deposit. Contact Help Desk for approximate expenses & deposit.
Medicine on Credit – Available for 2 bed category and above. For others optional on payment of additional deposit.
Declaration form – On admission patient / guardian needs to fill and sign the declaration form, disclosing the true medical history.
Admission for Surgery – Patients can get admitted on the previous day of surgery by 6pm with fitness certificate and reports. Planned surgeries require full deposit. Contact Help Desk for approximate expenses & deposit.
Medicine on Credit – Available for 2 bed category and above. For others optional on payment of additional deposit.
Dedicated Healthcare Services TPA Pvt. Ltd. (only Corporate Policy)
Ericson TPA
Health India TPA Services Pvt. Ltd.
Heritage India TPA
MD India Healthcare Services
Medi Assist TPA
Paramount TPA
United Health Care Parekh TPA
Bajaj Allianz General Insurance Co. Ltd.
Cholamandalam MS. General Insurance Co. Ltd.
CIGNA TTK
Future Generali Health
HDFC Ego General Insurance
ICICI Lombard GIC
ICICI Prudentials Life Insurance Pvt. Ltd
IFFCO TOKIO GIC
MAX BUPA GIC
Reliance Insurance (R-Care)
Religare Health Insurance
Star Health & Allied Insurance Co. Ltd.
Universal Sampo General Insurance
Aditya Birla Health Insurance
DELUXE ROOM
Cardiac OT
EMERGENCY ROOM
DOUBLE BED
DELUXE ROOM 2
TRIPLE SHARING
DOUBLE BED
CCU
CATH LAB
Free parking available for Cars and Two Wheelers.
Cafeteria
JANSSEN Delite Hall is located on the 2nd Floor of Jyoti Bhavan building next to the main Hospital annexture.
Janssen Auditorium is located on the 2nd Floor of, Hospital's Annexure, with a Lift.
The Auditorium is centrally Air-Conditioned and equipped with 450 cushioned seat chairs with arm rests, a large stage, a green room, male/female wash rooms, Aqua Guard water cooler and a dining cum Display lobby. Free parking facility available for 80 + vehicles
Please Note: Minimum of 4hrs Program.
* Confirmation subject to availability and payment of advance in cheque or cash.
We would suggest to visit the venue with prior appointment.
The Hospital is open 24 hrs.
Please refer our website for O.P.D. schedule
Registration - Anyone who seeks treatment in our Hospital must get their name registered at counter No. A-55 located inside Gate 3. A registration fee needs to be paid for his or her first visit and for every re-visit. Here your case paper will logged into the computer and you will be given a computerized registration number, which is to be submitted to the Doctor in the respective O.P.D. department.
Doctors’ profiles are available on the Hospital website.
Yes, subject to availability of rooms under specific class.
It is provided to single room patients upon request.
You may call on the hospital board line 022-28248500/1/2/3/4 Ext’n. no. 160/161
The respective Doctor treating you will decide the plan.
Yes, if available on our panel.
You need to visit the Billing or Admission Department.
Yes, but with restrictive usage.
Patients can have second opinion. Kindly discuss with your consultant and give in writing the brief reason and details of the Doctor to be consulted.
In-patients are required to wear clothing provided by the Hospital.
Patient should visit the concerned Doctor’s O.P.D . In case of an emergency patient can proceed to Casualty / Emergency, room no. 60.
It is advisable to sort and clear all the doubts with your respective Consultant / Resident-in-charge regarding your treatment or medication before discharge. Post discharge you need to register at Counter no. A-55 in order to meet the respective Doctor in O.P.D.
You need to visit and apply for the same at the Medical Records Department No. A-66.
With the permission of the treating Doctor, patients can be shifted to other hospitals. You also need to put up a written request to Medical Director with reasons in brief and details of the Doctor/s to be consulted.
Yes, we do have ambulance services. Please contact on the Direct Lines: 022 28201141, 022 28248500/1/2/3/4 Ext’n. no.132,
For 90% of the routine tests the results are available on the same day at 5:00 p.m. However, some of the specialized tests have scheduled timings and the information is available with the Laboratory staff.
Yes
No.
Yes, it is a 24/7 Lab. The collection centre is in the Diagnostic Centre- Room no. A-17, which is open from 7:00 a.m. till 3:00 p.m., after which the blood collections are done at counter no. A-71 located at the ground floor.
We provide emergency testing services in case of urgency.
Lab. reports can be collected from Counter no. A-71 located on the ground floor. The telephone numbers to contact the Lab. are: 022-28248500 / 1 / 2 / 3 / 4 Ext’n. no. 172
If the tests are done before 12:00 noon you may get the reports the by 8:00 p.m. the same night, and if done post 12:00 noon the reports are ready next morning by 11:00 a.m. You can call and check the report status on the given numbers:
Direct line – 022-28200946 / 28248500/1/2/3/4 Ext’n. no. 181 / 182
No, if sedatives or anesthesia is given. Yes, if not given.
It depends according to the test. If required or on request it can be given.
Yes, for all emergency services.
No , there are no emergency extra charges.
Reports can be collected from the Diagnostic Centre Reception. The contact numbers for the Diagnostic Centre are as follows:
Direct No: 022 – 28200946
Phone Number – 28248500 / 1 / 2 / 3 / 4 Ext: 181/182
Why are some patients seen before others even if they are on queue (Emergency or Radiology room?)
There could be several reasons why some other patients were seen before you, the reasons being:
• Emergency cases can be considered as priority
• May be you were not present when your number/name was called out.
• You did not meet the requirements of the test. Hence, you were asked to wait until the conditions are met.
• The other patient/s may have already taken a prior appointment.
Yes, for details contact our Insurance Desk or kindly refer to our website.
Patients are required to settle the bills with the Hospital and submit the re-imbursement claim with the insurance company.
Yes, incase it’s a planned admission or surgery, you should contact your insurance company first and the pre-authorization form should be filled and approval should be taken prior to admission.
You will have to visit our Insurance Desk located at counter no. A-48 located inside Gate no. 1 and inform them about the cashless facility you wish to avail and they will guide you from there on.
You need to contact your T.P.A. for advice. Otherwise you need to settle the bills directly with the Hospital and then proceed for re-imbursement.
You need to settle the bills directly at the Hospital and submit the re-imbursement claim with the insurance company, the cashless insurance may be approved or denied depending upon the reason of hospitalization, the line of treatment, and policy terms and conditions. The Hospital takes no responsibility for the denial of cashless. The Reason for Denial will be provided by your respective insurance company.
It is primarily the responsibility of the respective patient. The Hospital shall help the patient to get the authorization.
After the patient is admitted in the hospital, it is patient’s responsibility to inform the Insurance Desk of the desire to avail the cashless facility. Within 24 hours of admission the pre- authorization form has to reach the respective insurance company / T.P.A., as it is one of the mandatory requirements of the insurance company. Without this happening, cashless facility is not possible.
After the form is filled and duly completed in all respects, the Insurance Desk of the Hospital will do the follow-up of sending the Pre- authorization and getting the approval for the patient. The patient may have to follow-up with his/her insurance company in case of any queries raised related to policy terms and conditions.
Contact No – 022 28248500/1/2/3/4 Ext’n. no. 162
You need to visit the Billing Clerk in the respective ward where the patient is admitted.
Yes
You need to visit the Billing Department located at A-42 on the ground floor inside Gate No. 1, for any explanation/clarification you seek.
Yes, if the bed is occupied.
You may contact or visit the Billing Department for clarification
You may pay in Cash/Credit Card/Debit Card/Pay Order/DD/NEFT/RTGS
Cheques are not accepted at the time of discharge.
From 12:00 midnight to 12:00 midnight the next day.
Yes, you may contact/visit the Billing Department to learn more.
Yes, provided the discharge procedures are completed & the patient leaves the hospital by 12:00 noon, with a grace period of up to 2:00 p.m.
Yes, surgeries done on Hospital Holidays, Sundays or emergency surgeries are charged 25% extra.
The Billing Department is open from 8:00 a.m.
Contact no.: 022 28248500/1/2/3/4 Ext’n. 133 / 134
After 7:00 p.m., you may proceed to Room no. A-56.
If any patient requires their hospital documents, they need to visit the Medical Records Department (M.R.D) along with their final bill after discharge.
Application forms are available in the M.R.D. to obtain the record/s. Each record can be obtained within 48-72 hrs., with a minimum charge of Rs. 200/- each.
You need to visit the M.R.D. located at A-66 and you need to carry your final bill and the Mediclaim Form.
Original Birth certificate & Death certificate are available in the Bombay Municipal Corporation. Birth certificate forms are stored in the M.R.D. for an indefinite period. Death certificate forms are stored for 5 years after which they are destroyed along with the patient file. Death registers are being kept for an indefinite period.
All document related queries will be available in the
M.R.D.
The M.R.D. is open from 8:00 a.m. till 5:00 p.m.
Contact no.: 022-28248500/1/2/3/4 Ext’n. no. 165.
My Grandfather Mr.Ashok Arora was admitted after he was detected for covid and was in ICU and then in general ward. The entire staff, nurses and doctors were extremely helpful and generous. They took the best care during and post infection along with the diet and updating the relatives about patient's daily parameters. Everybody was very pleasant and gave their best efforts for the betterment of the patient's health. Thank you so much to Holy spirit hospital for taking such good care of the patients in these difficult times.
I ashwin kewalramani was admitted in November and December in holy spirit hospital. All the doctors took lot of interest in my treatment as I was critical and saved me from amputation of my leg the doctors prescribed the best of medicines and treatment and also the dieticians role was very important without proper diet healing wold not have been possible as Plastic surgery was carried out on the affected area. The dieticians role is of most important as skin would not have healed without proper intake of protein.. I would like to thank dr aamatulla kapasi for taking lot of interest in my case and modifying my diet to suit my healing and such after experiencing for six months and having successful results I thank the holyspirit hospital for providing the best of doctors nurses the staff and especially the dieticians aamatulla kapasi without proper diet healing would not have been possible
Greetings of the day. Holy spirit hospital is very faithfull. It was a very positive experience since admission till discharge. I am very thankful to the hospital and Especially Dr. bharat bhosale for curing my sister's health problem with your skillful treatment even during this pandemic situation throughout the year. I really appreciate all the chemo department staff for your commitment you all were very caring, supportive, professional and gave confidence to the patient everytime we entered the hospital, Please keep up the good work! I am grateful to each one of you. Thankyou so much! -Dr.bharat bhosala & his team -Regards - Shobhana Poojari .
Greetings of the day. Holy spirit hospital is very faithfull. It was a very positive experience since admission till discharge. I am very thankful to the hospital and Especially Dr. bharat bhosale for curing my sister's health problem with your skillful treatment even during this pandemic situation throughout the year. I really appreciate all the chemo department staff for your commitment you all were very caring, supportive, professional and gave confidence to the patient everytime we entered the hospital, Please keep up the good work! I am grateful to each one of you. Thankyou so much! -Dr.bharat bhosala & his team -Regards - Shobhana Poojari .
Quality wise Food is very nice I did not get such quality and tasty food anywhere not even in my home. Food is so good that I do not have any words to describe such tasty food. My daddy is in A-25 (A Special). He liked the Breakfast very much. He enjoy's the Breakfast every day. Service is very good. The staff is very attentive. They fulfilled all my requests immediately. The sub-staff are very honest and good. I want to say with my whole heart that they take such good care of patient that there is no reason to complaint. The whole staff to works like hospital is their home and hence your hospital name will be in top Already its name is in top. All doctors. are also very good. - Your faithfully
Sr. No. | date | Yellow Bags
|
Red Bags
|
Blue Boxes/Bags
|
Needle Cans
|
Empty Cans
|
Total Quantity | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
1 | Jan 31 | 460 | 1709 | 571 | 2678 | 77 | 731 | 51 | 418 | 237 | 34 | 1396 |
Sr. No. | date | Yellow Bags
|
Red Bags
|
Blue Boxes/Bags
|
Needle Cans
|
Empty Cans
|
Total Quantity | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
1 | Jan 31 | 553 | 2024 | 623 | 2496 | 93 | 783 | 51 | 381 | 201 | 40 | 1521 | ||||||||||
2 | Feb 28 | 513 | 1780 | 570 | 2279 | 89 | 828 | 64 | 517 | 228 | 45 | 1464 | ||||||||||
3 | Mar 31 | 563 | 1938 | 638 | 2551 | 107 | 977 | 64 | 351 | 350 | 80 | 1722 | ||||||||||
4 | Apr 30 | 474 | 1692 | 549 | 2191 | 94 | 772 | 45 | 344 | 356 | 63 | 1518 | ||||||||||
5 | May 31 | 486 | 1816 | 579 | 2285 | 88 | 763 | 45 | 343 | 308 | 50 | 1506 | ||||||||||
6 | June 30 | 489 | 1786 | 590 | 2280 | 83 | 748 | 46 | 335 | 285 | 53 | 1493 | ||||||||||
7 | July 31 | 544 | 2119 | 619 | 2753 | 105 | 1007 | 69 | 497 | 176 | 22 | 1513 | ||||||||||
8 | Aug 31 | 520 | 2315 | 643 | 3051 | 105 | 1015 | 48 | 322 | 188 | 28 | 1504 | ||||||||||
9 | Sep 30 | 531 | 2185 | 611 | 2937 | 115 | 1034 | 66 | 492 | 271 | 33 | 1594 | ||||||||||
10 | Oct 31 | 517 | 2078 | 612 | 2712 | 109 | 1015 | 50 | 333 | 255 | 31 | 1543 | ||||||||||
11 | Nov 30 | 500 | 1841 | 612 | 2579 | 102 | 925 | 54 | 438 | 326 | 51 | 1594 | ||||||||||
12 | Dec 31 | 502 | 2039 | 621 | 2620 | 93 | 844 | 52 | 395 | 346 | 56 | 1614 |
Sr. No. | date | Total Quantity |
---|
Sr. No. | date | Total Quantity |
---|
Sr. No. | date | Total Quantity |
---|
Sr. No. | date | Total Quantity |
---|
Sr. No. | date | Total Quantity |
---|